We are in this Together!
With the spread of COVID-19, we find ourselves in unprecedented global uncertainty. We would like to express our deepest sympathies to everyone impacted, and we will continue to operate in the best interests of our families, communities and customers.
Thank you for being such an important part to The Purple Elixir Boutique family. Now more than ever, we feel extremely grateful for our team and valued customers.
As we are a company solely based online, here are some way we are making it easier to shop with us:
We are offering different offers, discounts, and sales on a weekly basis. Sign up to our mailing list or social media to stay in the loop.
Changes on return policy:
Due to the pandemic we have decided to discontinue exchanges until further notice. If there is an issue with your items please contact us at email@example.com for more information.
As of now, our shipping policy have not drastically changed. We are still committed to shipping products within 2 – 3 business days. However, should we experience any delays, we will send correspondence on the delays. We will provide FREE shipping in the US until August 2020.
We are available from 10am – 5pm EST via online chat, by phone or by email. Feel free to contact us with any questions or concerns you may have.
We are monitoring this situation on a day to day basis and following the guidance of the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), as well as local and Federal government rules and regulations.
We are all dealing with this together, thank you for your patience and understanding.
Stay safe and healthy.
Jamine Georges, Founder & CEO of The Purple Elixir Boutique